Return and Refund policy. Before shipment, all products are inspected to assure that our customers receive top quality products. Any returned item must be in its original condition. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow for a period of up to 14 days for us to process the refund.